Money moves between people on Rentiqa through our payment processor. Your card and bank numbers are kept by the payment processor, not by Rentiqa.
Paying: save a card or bank account
Save a method once and use it everywhere you pay: stays, rent, deposits, jobs.
- Open Payment methods:
- renter view: Payment methods in the menu (on a phone, in the Profile sheet);
- host view: Payment methods in the menu (on a phone, in the More sheet);
- tenant view: Rent › Methods (on a phone, the Rent tab, then Methods).
- Press Add method and enter a card or a US bank account in the secure form.
- Leave Use this as my default for rent ticked if you want it used by default. Press Add method.
Each saved method has Make default and Remove. You can also save a card when a payment asks for one, which is how landlords and contractors add one: in the landlord view, Money › Methods is where you are paid, not where you pay.
Bank payments are free but take a few business days to clear. Cards go through straight away; where a card processing fee applies, you see it before you pay.
Getting paid: your payout account
If people pay you through Rentiqa, connect a payout account with our payment processor. Money goes there and on to your bank.
| You are | You need a payout account | Set it up |
|---|---|---|
| A host | Before guests can book your places | Get paid |
| A landlord | Before tenants can pay you through Rentiqa | Set up how you get paid |
| A contractor | To receive money for your jobs | Set up payouts |
Guests and tenants do not need one.
Setting up takes a few minutes on the payment processor's secure page: your legal name, date of birth, an ID and your bank details. Hosts and landlords can have more than one payout account, for example one per company, and choose which property pays into which. A fully set-up payout account also gives you the Verified badge.
Next: Messages and notifications.