Inbox
Everyone you rent with is in one Inbox: Messages in the menu on a computer, the Inbox tab on a phone. Landlords also see renters' inquiries about their long-term rentals there, under Inquiries.
- Read: tap a conversation to open it. Unread shows only the ones you have not read; a red count on the Inbox tab shows how many.
- Reply: type under the conversation and press Send. A message can be up to 20,000 characters.
- Older messages: a long conversation opens on its newest messages; scroll up and press Load earlier messages for the rest. A long inbox shows your newest conversations first; Load more conversations at the bottom of the list shows older ones.
- New messages arrive by themselves: while a conversation is open, a reply from the other person appears in it without reloading the page, and the counts on Inbox and in the browser tab change as messages come in.
- Start one: press New message, enter the other person's account email, a subject and your message, and press Send message. Some buttons fill in the recipient for you, such as Message host on a trip or Message landlord on a repair request.
Under the box, Sending as shows your name. If two people share a phone, check it before you send: the message goes out from whoever is signed in.
Every message you receive sends a phone notification to the devices where you turned them on (see below). You are also emailed the first message you have not read in a conversation; later messages in it wait in your inbox and do not email you until you have read it, so a quick back-and-forth never fills your mailbox. Bookings, payments, jobs and support replies send their own emails.
Your notifications
Everything Rentiqa tells you about is also kept in a list: open Notifications from your avatar menu on a computer, or from More on a phone (the count next to it is how many you have not opened). Each entry says what happened and when; opening one marks it read and takes you to the page it is about. Mark all read clears the count. See Notifications.
Choose what reaches you
Notification settings lists each kind of event (messages, leasing, rent, repairs, stays, cleaning, money, devices, imports, support) with an Email and a Phone box. Untick a box and that kind stops arriving that way; it stays in your list either way. Receipts, rent notices, payouts, support replies and anything about your account are always emailed.
Every other email from Rentiqa ends with a link that turns that kind of email off in one click, without signing in; the page that opens confirms it. Turn it back on in Notification settings whenever you like.
Notifications on this device
The bell at the top of the page turns phone and browser notifications on or off for the device you are using. Press it and allow notifications when your browser asks; you get a test notification. Press it again to turn them off. If your browser blocks them, allow notifications for Rentiqa in its settings.
Notifications tell you about things like a confirmed stay, a door code being ready, rent coming due, or a new job. On an iPhone they work once Rentiqa is on your home screen.
Put Rentiqa on your home screen
Rentiqa can run full screen like an app:
- Android and computers: press Install on the banner "Put Rentiqa on your home screen", or use your browser's install option.
- iPhone and iPad: in Safari, tap Share, then Add to Home Screen.
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