A Verified badge tells the people you rent with that your identity has been checked. They see only whether you are verified, never your documents.
Do you need to?
- Hosts, landlords and contractors are verified automatically once their payout account is fully set up. There is nothing to pay and nothing to renew.
- Tenants and applicants: a landlord can require it before you apply or sign a lease. Their listing says so under What's required to apply.
- Guests do not need it to book. Hosts see a "verified" mark next to your name if you have done it.
Verify
- Open your avatar menu and choose Verify identity (Verify your identity). On a phone it is also in the More (or Profile) sheet.
- Have a government photo ID (driver's license, ID card or passport) and a device with a camera ready; it takes a few minutes.
- Press Verify identity and pay the small fee shown on the button. It is a one-time fee, and the verification stays valid for a set time.
- You go to our identity verification provider's secure page to photograph your ID and take a selfie. Rentiqa never sees the photos.
- Back on Rentiqa the page says Verification is in review, then You're verified. The result usually takes a minute or two. You get an email when it is done (or if the check needs another try), or come back to this page and press Check again.
If it does not go through
The page tells you what happened and what to do next:
- Payment pending: press Resume payment.
- Verification didn't pass: the reason is shown when there is one; press Continue verification.
- Verification was canceled: press Try again.
- Your verification has expired: press Re-verify to renew it.
Next: Payment methods and payouts.