One Rentiqa account covers every way you use it: renting, hosting, being a landlord or doing jobs. You sign up once.
Sign up
- On the sign-in page, press Create an account (some pages have a Sign up button instead).
- Enter your first name, last name and email, and a password twice. The rules are shown as you type: at least eight characters with a lowercase letter, an uppercase letter, a number and a symbol.
- Tick the box agreeing to the Terms of Service and the Privacy Policy (both open from the links beside it; Rentiqa records when you agreed and which version), complete the security check and press Create account.
- Open the email "Confirm your email - Welcome to Rentiqa!" and press Confirm email.
No email? Check your spam folder, then use Resend the email on the "Check your email" page: enter your email again, complete the security check and press Resend.
Already have an account with that email? The sign-up page looks the same, so it never tells anyone which addresses have accounts. Rentiqa emails that address instead: "You already have a Rentiqa account", with Sign in and a link to reset your password. Your existing account and password are not changed. If you never confirmed the address, you get a new "Confirm your email - Welcome to Rentiqa!" instead.
Invited by your landlord?
If your landlord put your lease on Rentiqa, you get an email with a link. It shows your home and the address the invitation was sent to; press Set up your sign-in and sign up with that same address, or Sign in if you already have one. Your lease is then on your Home page, with rent, repairs and messages. An invited address skips beta approval. The link works for 14 days; after that, ask your landlord to send it again.
Beta approval
Rentiqa is in beta, and new accounts are approved by hand, except an account created while booking a stay, which is ready at once. After you confirm your email you see a note saying so; you cannot sign in until your account is approved. You get an email, "Your Rentiqa beta account is ready", when it is. If you create your account from a contractor invite (Create a free account on the invite page), it is ready as soon as you confirm your email.
During the beta, payments run in test mode: no real card or bank account is charged.
Sign in and out
- Sign in: enter your email and password and press Sign in. You land on the home for the way you use Rentiqa (see Choose how you use Rentiqa).
- Sign out: open your avatar menu (your picture or initials, top right) and press Sign out. On a phone it is also at the bottom of the More (or Profile) sheet.
If your email or password is wrong, the message is the same either way, and after several failed attempts sign-in pauses for a few minutes. Signing out also clears the view you were using, so if someone else signs in on the same device they start from their own.
Forgot your password
- On the sign-in page press Forgot password?
- Enter your email, complete the security check and press Send reset link.
- Open the email "Reset your password" and press Reset password. Enter your email and your new password twice.
A reset email is only sent to an account whose email has been confirmed.
The link works for one hour; if it has expired, request another. To change your password while signed in, use Change password on your Profile: see Your profile.
If your account is suspended
Rentiqa can suspend an account that breaks its rules. Signing in then shows This account is suspended, and any open session ends soon after. Nothing is deleted. If you think it is a mistake, contact Rentiqa support.
Next: Choose how you use Rentiqa.