Landlords pay for jobs through Rentiqa, and the money is sent to your own payout account with our payment processor. You can accept and finish jobs before you set this up, but nothing reaches your bank until you do.
Connect your payout account
- Go to Earnings and press Payout settings (or Set up payouts on the banner "Connect a payout account to receive money.").
- On Payout setup, press Set up payouts. You go to our payment processor's secure page, where you enter your bank and identity details. Rentiqa never sees your full bank details.
- When you finish, you come back to Rentiqa: "Welcome back. We've refreshed your payout account status."
- The page shows Payouts: Enabled when you are ready to be paid, or Pending verification while the payment processor checks your details. If it asks for more, press Finish payout setup.
What happens to money before you connect
A job the landlord has paid shows Paid with "Finish payout setup to receive it." The money waits for you. Once your payout account is enabled, it is sent on automatically within a short time; you do not have to do anything else.
Change your bank or business
On Payout setup, press Disconnect payout account, confirm, then press Set up payouts again with the new details. Payouts released in between wait until the new account is enabled. A transfer already on its way still arrives at the old account.
If you owe Rentiqa money
If an amount is owed back (for example after a payment dispute), it is taken off your next payout and Earnings shows a banner explaining it.
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