Maintenance jobs come from landlords who have you on their contractor list. Open Maintenance in the sidebar, or Quotes on a phone (Maintenance jobs). The cards at the top count your quote requests, quotes sent, jobs and jobs in progress; Your jobs and quotes lists everything.
You get an email, and a notification on devices where you turned the bell on, whenever a landlord assigns you a job, asks you to quote, accepts or passes on your quote, confirms your work or pays you.
A job assigned at an agreed price
When you and the landlord have already agreed a price, they assign the job to you directly.
- The job appears under Your jobs and quotes as Assigned to you, with the amount and any note from the landlord: "You're paid … after you mark the work done and it's confirmed." Press the job's title (or Open job) for the job page.
- There is nothing to accept: an assigned job is yours. Go and do the work, then finish it and get paid.
- Can't take it? Open Can't take this job? Decline it, add a reason if you like, and press Decline job. The landlord is told and the job goes back to them. You can decline only before you mark the work done and before payment starts.
A request to quote
When the landlord is not sure of the price, they ask one or more contractors to quote.
- The job appears under Jobs you're invited to quote, marked Invited to quote, with the property, description, category and priority.
- Enter Your price ($) and, if you like, a note about availability, approach or materials. Press Send quote. The landlord is notified.
- To change your price before the landlord decides, enter a new one and press Update quote.
- The landlord compares quotes and accepts one. If it is yours, the job shows Won and works like an assigned job from then on. If not, it shows Lost.
The price is fixed when the job is assigned or your quote is accepted.
The job page
Every job that is yours has its own page (press its title on Your jobs and quotes). It shows what needs doing, the street address with an Open in maps link, the landlord's name and a Message the landlord button, the tenant's name and phone, whether they want to be present and their entry notes, the door code when the place uses automatic codes, the photos and files on the job (add your own before and after photos, invoice and receipts under Photos and files), the payment state, and Mark the work done once the job is in progress. A job you are only quoting on shows the scope alone: the address, the tenant and the visit appear once the landlord gives you the job.
Set the visit
On the job page, under The visit, pick the date and time you will arrive and roughly how long you need, then press Set the visit. The tenant and the landlord are emailed, and the time shows on the tenant's request and the landlord's ticket. If the tenant asks for another time, the request appears on the same card; setting a new visit answers it. Press Move the visit to change it.
Your visits appear on Schedule next to your cleanings, by day; jobs without a visit yet are listed under Not scheduled yet with a Set the visit button.
Moving jobs
Moving jobs come from a tenant's moving request and arrive the same way, assigned or for a quote. The tenant pays up front and Rentiqa holds the money; it is released to you once the landlord confirms the work. Your job row says so ("Waiting for the tenant's payment and the landlord's confirmation").
What you will not see yet
During the beta you only see jobs from landlords you work with: jobs assigned to you and jobs you are invited to quote. There is no public board of jobs from landlords you do not know.
Next: Finish a job and get paid.