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Turnover cleaning for hosts

Hosts can give you the cleaning between guests. Accept it, start it on the day, and send it back for the host's approval.

Hosts with short-term rentals can assign the cleaning after each stay to you. These jobs are on Jobs (Jobs board), separate from maintenance jobs.

Getting cleaning jobs

A host assigns a cleaning by typing your Rentiqa account's email on the cleaning task, or once on their place's cleaning setup so that every new stay's cleaning comes to you on its own. Tasks appear as soon as a stay is confirmed, usually weeks ahead; a stay the host synced from Airbnb or Vrbo shows Booked on Airbnb (or Vrbo) and otherwise works the same. For the job to reach you, that account needs contractor access first: accept an invite (see Join from an invite), then give the host the email of that account. When a host assigns you a cleaning, you get an email and a phone notification with a link to the job; accept or decline it there.

A host can pay you through Rentiqa for a cleaning: the job then shows Your pay with the amount, Rentiqa's fee and what you receive. Otherwise you agree how you are paid directly with the host.

Your jobs board

Counts at the top show jobs Awaiting acceptance, Active, Awaiting approval and Completed. Below is the list of your open jobs in schedule order, each with its status, the property, the scheduled time (or "Not scheduled yet"), the time it must be ready by and the estimated hours. Finished jobs move to History. A Waiting on you box appears at the top only when something needs you: a job due soon or overdue, or jobs waiting for you to accept.

Schedule lists your upcoming cleanings by day, with Today and Tomorrow marked.

Do a cleaning

Open the job. The progress strip shows Offered → Accepted → On site → Sign-off → Done. On a phone, the button you need next sits just above the bottom bar.

  1. Press Accept job (in the Actions card). It goes on your schedule.
  2. On the day, press Start job.
  3. Work through the Checklist the host set up, ticking items as you go and pressing Save what's done; the host sees the ticks. Add before and after photos under Photos (the host sees them too).
  4. When you are done, in the Finish job card add a Report for the host if there is anything to tell them (supplies running low, damage you found), then press Finish & request approval.
  5. The host approves it and the job moves to History as completed.

Getting paid for a cleaning

When the host pays through Rentiqa, the Your pay card follows the money: the host pays once you finish, and the money goes to your payout account. If the host does not respond, the cleaning counts as confirmed after a set time and payment becomes due; once it is overdue, Charge the host collects it from their default payment method. Paid cleanings appear on Earnings with a receipt, next to your other jobs.

The job page also shows the host's notes, the ready-by time (in red when it is close) and, if the owner uses automatic smart-lock codes, your door code. The host sets the time; ask them in Messages if it needs to change.