Press Book on a search card or Choose dates on a listing page. You need to be signed in. The booking window has four steps: Dates & Guests, Guest Details, Review & Pricing and Confirmation.
1. Dates & Guests
Pick your check-in and check-out days in the calendar, and the number of adults, children and pets. Press Next: Rentiqa checks the dates are free and tells you if they are not. You do not need an account for this step: the total for your dates, taxes and fees included, is shown next to the availability note. If the party is larger than the place sleeps, or brings a pet where the host allows none, Rentiqa says so here. To go on you sign in or create an account; you come back to the same place with your dates kept, and during the beta an account created this way is ready at once.
2. Guest Details
Your name and email are filled in from your account. Add a phone number (required) and any special requests for the host.
3. Review & Pricing
Check the summary and the Price Breakdown: the nights at the nightly rate, then any cleaning fee, extra guest fee, each tax with its rate, service fee and card processing, and the Total. The total is what your card is charged.
- Payment: choose a saved card, or enter a new one at the end. You can tick Save this card for future stays and rent.
- Security deposit: some places have one. It is not charged now: your card stays on file and is charged only for damage the host reports after your stay that you accept or that Rentiqa approves after hearing both sides. You tick a separate box to agree to it. See Damage claims.
- Tick I agree to the Terms & Conditions, complete the security check if one is shown, and press Complete Booking.
With a saved card or bank account, your bank may ask you to approve the payment. With a new card, a secure card form opens; press Authorize to finish, and you are taken straight to your trip page.
4. A request or an instant booking
Each host chooses how their place is booked. With a saved card the last step tells you; with a new card your trip page does:
- A request ("Booking request sent!", or Payment held on the trip page): your card is authorized, not charged. The host has a limited time to approve or decline. When they approve, your card is charged and your check-in details unlock. If they decline or do not answer in time, the hold on your card is released and nothing is charged.
- An instant booking ("Booked!", or Confirmed on the trip page): your stay is confirmed and your card has been charged.
Either way you get an email, and the booking is under Trips. When a stay is confirmed, the email "Your stay is confirmed" is your receipt and has the address, which also shows on the trip page.
If the booking is refused
A red message above the buttons says why, for example:
- the place is your own listing;
- the host has not finished setting up how they are paid;
- short stays in that state cannot be booked on Rentiqa yet;
- the security check did not pass (reload the page and try again).
Good to know
- You cannot change the dates or number of guests on a booking. Cancel it and book again; see Cancel a booking.
- If you leave before paying, the booking is kept for a short time on your Trips page with Finish booking, then released.
- You do not need to verify your identity to book. Verifying is optional; hosts see a "verified" mark next to your name when you have.
Next: Your trips.