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For guests

Booking a short stay - finding a place, booking and paying, checking in and out, and what happens if plans change.

A guest (called a renter in the app) books short stays from hosts. The typical path: search and save places, book, get your check-in details, stay, check out, and leave a review.

Guides, in the order you will need them

  1. Find a stay Search short-term stays by place, dates, price and party size, read a listing, and know which places you can book.
  2. Save and share lists Keep homes you like in named lists, share a list with a link, or plan a trip together with friends.
  3. Book a stay The four booking steps, what you pay and when, and the difference between a request the host approves and an instant booking.
  4. Your trips Follow a booking from request to stay on the Trips page, see what each status means, and message your host.
  5. Check in and check out Where to find the address, arrival instructions and door code, and what Check in and Check out do.
  6. Cancel a booking Cancel from your trip page before you check in, and see what you get back before you confirm.
  7. Leave a review Rate your stay after you check out. Your review shows on the listing with your first name, and the host can reply.
  8. Damage claims If a host reports damage after a stay with a security deposit, you approve or dispute it before the deadline. Nothing is charged without your approval or Rentiqa's review.