Home
Home (the Home tab on a phone) is where you land. It shows your address, Pay rent and Report an issue, your next rent, your lease, recent payments and open requests. A Today box at the top appears only when something needs you: rent due or overdue, your lease ending soon, or autopay switched off. On a phone, a Pay button sits above the tab bar when money is owed.
Lease
Lease shows your lease reference, dates, rent, deposit and due day, with a Lease documents button.
Sixty days before your lease ends you are emailed. If your landlord offers a renewal, it appears in the Renewal card with the new rent, term and start date: press Accept the renewal or Decline, with a note if you like. Accepting creates the renewal lease, which your landlord sends you to sign under Leases to sign; your current lease runs to its end date either way. If nothing changes by the end date, your lease continues month to month at the same rent, both of you are emailed, and either side can end it by giving notice. To ask about renewing, message your landlord.
Notices
Notices shows messages your landlord tagged as formal notices. Everything else from your landlord, including leases to sign, is in your Inbox.
Household
Household is your own record of everyone who lives with you. Use Add an occupant with their name and relationship (and email, or whether they are a minor), then Add to household. Your landlord sees the list on your lease.
Documents
Lease documents lists agreements waiting for your signature and those already signed, with the signed copies to download.
Files on your lease, on the Lease page, holds the files of your tenancy: the signed lease once both of you have signed, addenda and notices your landlord shares, and anything you upload yourself, such as proof of renter's insurance. Use Add files (PDF, Word or photos), pick a type and an optional label, then Upload. Your landlord sees what you upload; you can delete your own uploads, not theirs. Files open in a new tab and the arrow downloads them.
My documents lists all of it in one place: your agreements, the signed copies, and every file shared with you on your leases, repair requests and applications.
Devices
If your landlord has connected smart locks, lights or switches for your home, Devices lets you control them: lock and unlock, on and off. Who else used them lists every time someone else, such as your landlord in an emergency, used a device and why.
Messages
Talk to your landlord in your Inbox (the Inbox tab on a phone). Message landlord on a repair request opens a message to them; on your home page (on a computer) it opens your inbox.