# Cleaning between stays

Source: https://app.rentiqa.com/help/hosts/cleaning-between-stays

> Each check-out creates a cleaning task. Schedule it, give it to your cleaner, and sign it off before the next guest.

Rentiqa creates a cleaning task for every stay as soon as it is confirmed, so your cleaner sees it weeks ahead, not on check-out day. The task carries the check-out date (replaced by the real time when the guest leaves) and the next arrival as its ready-by time. Stays on a synced Airbnb or Vrbo calendar get a task too, marked **Booked on Airbnb** (or Vrbo); it follows the stay if the dates move and is cancelled if the stay disappears from the calendar. A stay you or the guest cancel takes its task with it, unless the cleaner has already started. Tasks are under **Turnaround › Cleaning** ([Cleaning schedule](https://app.rentiqa.com/rentals/owner/cleaning)), with filters by status and counts of open and urgent tasks. A stay confirmed before this existed shows **Plan the cleaning** on its booking page; one press makes its task.

## Set up cleaning once per place

On the property's page, open the **Cleaning** tab. Enter your cleaner's name and, if they use Rentiqa, their account email; tick **Give every new cleaning to this cleaner without asking me** to have each new task assigned on its own (a cleaner with an account gets a notification and accepts it on their Jobs board; a name-only cleaner is just recorded). If the cleaner has an account and you want to pay them through Rentiqa, enter **Pay per cleaning through Rentiqa**; every new cleaning given to them carries that amount. Set how long a turnover takes, write the **checklist** one item per line, and add standing notes every cleaner should read. Press **Save cleaning setup**. The settings go on each new task; tasks already created keep what they had.

## Handle a task

Open the task.

1. **Schedule**: set when the cleaning happens, how long it takes and notes for the cleaner, then **Save schedule**.
2. **Cleaner**: enter your cleaner's name and, if they use Rentiqa, the email of their account, then **Save cleaner**. With an account, the job appears on their own jobs board, and you follow it as **Awaiting cleaner**, **Cleaner confirmed**, **In progress** and **Awaiting approval**. To pay them through Rentiqa, also enter **Pay through Rentiqa**. Without an email, the cleaner is just a name for your records and gets nothing from Rentiqa.
3. The task shows the **checklist** with what the cleaner ticked off, and **Photos and files** with the before and after photos they added; you can tick items and add files yourself.
4. When the cleaner finishes, the task moves to **Awaiting approval**, with their report if they wrote one. Check it and press **Mark complete**. The place counts as ready for the next guest only once you have.

**Cancel task** cancels a task that is not needed.

## Bring your cleaner onto Rentiqa

Your cleaner needs contractor access before a cleaning can reach them. Invite them first: switch to your landlord view (every host has one) and use **Maintenance › Contractors › Invite contractor**; see [Maintenance and contractors](https://app.rentiqa.com/help/landlords/maintenance-and-contractors). Once they accept, enter their account email on the cleaning task. [Turnover cleaning for hosts](https://app.rentiqa.com/help/contractors/turnover-cleaning) shows what they see. If you turned on door codes for cleaners, a cleaner linked by account gets one for each scheduled cleaning they have accepted, valid around the scheduled time; a cleaner entered by name only does not.

## Pay your cleaner through Rentiqa

A cleaner with a Rentiqa account can be paid on the task, the same way as a repair job:

1. Set the pay on the task's **Cleaner** card (or as **Pay per cleaning through Rentiqa** in the setup). The amount is fixed when the cleaner accepts; until then you can change it, or the cleaner, freely.
2. When they finish, you get a notification and the task's **Paying** card shows the amount. Pick a saved card or bank account and press **Confirm & pay**; add one under [Payment methods](https://app.rentiqa.com/billing/methods) if you have none. Bank is free; a card carries its processing cost. Paying confirms the cleaning and completes the task.
3. **Mark complete** without paying confirms it too, and payment is then due by the date the card shows. If you do nothing after the cleaner finishes, the cleaning counts as confirmed after a set time; once payment is overdue, the cleaner can charge your default payment method.

The cleaner receives the amount less a small Rentiqa fee taken from their side, on their payout account. Once you have confirmed or paid, the cleaner and the task can no longer be changed or cancelled here.

A cleaner you list by name only is paid your own way, outside Rentiqa.

Next: [Deposits and damage claims](https://app.rentiqa.com/help/hosts/deposits-and-damage-claims).