# Work with an agency

Source: https://app.rentiqa.com/help/getting-started/work-with-an-agency

> Give an outside agency some of your places, approve its terms, and end it when you want. For agencies, accept an invitation and propose your terms.

An agency is another Rentiqa account that works places for you: a property manager or a real estate agency. Unlike a team member, an agency is a separate business with its own account and its own people, and you choose place by place what it may do.

## Invite an agency

1. Open your avatar menu and choose **Agents** ([Agents](https://app.rentiqa.com/account/agents)).
2. Under **Invite an agency**, type the agency's email, tick the places you are giving them, and tick what they may do there: **Listings** (write, publish and pause your listings), **Inquiries and tours** (answer inquiries, book and run tours) and **Applications** (review applications, read the applicant's shared profile and move them along). Leases, repairs, stays, money and messages are not shared with an agency.
3. Tick **Show "Managed by" the agency on my public listings** if you want guests and renters to see the agency's name, add a note if you like, and press **Send invitation**.

The invitation is emailed with a link; **Copy link** gives you the same link to pass on yourself, and **Send again** emails it again and restarts the time to accept it. The card reads **Invitation sent** until the agency accepts.

## Approve the agency's terms

After accepting, the agency proposes its terms: each fee says what it is for (a rent or booking commission, a leasing fee, a monthly management fee), whether it is a share of what is collected or a flat amount, and whether the tenant or guest pays it on top or it comes out of your share. Its card then reads **Terms to approve** and you get an email. Press **Approve** to make the grant **Active**, or **Decline** to send it back; the agency can propose new terms at any time, and until you approve a new version the one you approved keeps applying. Nothing is charged through Rentiqa for these terms yet.

## Change or end a grant

Once the grant is active, your place's page shows **Managed by** the agency, and with the switch on your public listing says so too. Anything the agency creates on your places, a listing or an inquiry, belongs to your account.

Open **Places and what the agency may do** on the agency's card to add or remove places or change what it may do on each, then press **Save places**. **End access** ends the grant at once (for an invitation nobody accepted yet, **Withdraw invitation**); what the agency did stays in your records. **History** on the card lists what happened and when.

Payouts and payout accounts, payment methods, taxes, your team, deleting a place, account settings and the grant itself are never shared with an agency.

## For agencies: accept an invitation

1. Open the link in the invitation email. Sign in with the address it was sent to, or create a Rentiqa account with that address first.
2. Pick the account your agency works from: your own, or a team account you own or manage. Everyone on that account's team works the places once the landlord approves your terms.
3. The first time, fill in the agency's profile: business name, the name to show on listings, licence number and state, phone and contact email. Press **Accept**.

Your landlords are on **Clients** in your avatar menu ([Clients](https://app.rentiqa.com/account/clients)), with each grant's places, what you may do on each, and where your terms stand. Owners and managers of the agency's account propose terms (up to four fees, or none) with **Send terms**, edit the agency profile, and can **Stop working these places**; staff see the list.

## For agencies: work your clients' places

Once a landlord approves your terms, everyone on your agency's team gets the **Agent** view (switch to it in the avatar menu; it opens on its own the first time you visit Clients or join the agency's team). Its menu has **Clients**, **Listings**, **Inquiries**, **Tours** and **Applications**. Your clients' places appear on those pages next to anything of your own, marked "(client)" in the place pickers, for exactly what each landlord ticked: listings to write and publish, inquiries and tours to answer and book, applications to review. A listing or inquiry you create belongs to the landlord. When a landlord ends the grant, their places leave these pages at once.

Next: [Messages and notifications](https://app.rentiqa.com/help/getting-started/messages-and-notifications).