# Messages and notifications

Source: https://app.rentiqa.com/help/getting-started/messages-and-notifications

> Your inbox, starting a conversation, the notifications bell, and putting Rentiqa on your phone's home screen.

## Inbox

Everyone you rent with is in one [Inbox](https://app.rentiqa.com/messages): **Messages** in the menu on a computer, the **Inbox** tab on a phone. Landlords also see renters' inquiries about their long-term rentals there, under **Inquiries**.

- **Read**: tap a conversation to open it. **Unread** shows only the ones you have not read; a red count on the Inbox tab shows how many.
- **Reply**: type under the conversation and press **Send**. A message can be up to 20,000 characters.
- **Older messages**: a long conversation opens on its newest messages; scroll up and press **Load earlier messages** for the rest. A long inbox shows your newest conversations first; **Load more conversations** at the bottom of the list shows older ones.
- **New messages arrive by themselves**: while a conversation is open, a reply from the other person appears in it without reloading the page, and the counts on **Inbox** and in the browser tab change as messages come in.
- **Start one**: press **New message**, enter the other person's account email, a subject and your message, and press **Send message**. Some buttons fill in the recipient for you, such as **Message host** on a trip or **Message landlord** on a repair request.

Under the box, **Sending as** shows your name. If two people share a phone, check it before you send: the message goes out from whoever is signed in.

Every message you receive sends a phone notification to the devices where you turned them on (see below). You are also emailed the first message you have not read in a conversation; later messages in it wait in your inbox and do not email you until you have read it, so a quick back-and-forth never fills your mailbox. Bookings, payments, jobs and support replies send their own emails.

## Your notifications

Everything Rentiqa tells you about is also kept in a list: open **Notifications** from your avatar menu on a computer, or from **More** on a phone (the count next to it is how many you have not opened). Each entry says what happened and when; opening one marks it read and takes you to the page it is about. **Mark all read** clears the count. See [Notifications](https://app.rentiqa.com/notifications).

## Choose what reaches you

[Notification settings](https://app.rentiqa.com/notifications/settings) lists each kind of event (messages, leasing, rent, repairs, stays, cleaning, money, devices, imports, support) with an **Email** and a **Phone** box. Untick a box and that kind stops arriving that way; it stays in your list either way. Receipts, rent notices, payouts, support replies and anything about your account are always emailed.

Every other email from Rentiqa ends with a link that turns that kind of email off in one click, without signing in; the page that opens confirms it. Turn it back on in Notification settings whenever you like.

## Notifications on this device

The **bell** at the top of the page turns phone and browser notifications on or off for the device you are using. Press it and allow notifications when your browser asks; you get a test notification. Press it again to turn them off. If your browser blocks them, allow notifications for Rentiqa in its settings.

Notifications tell you about things like a confirmed stay, a door code being ready, rent coming due, or a new job. On an iPhone they work once Rentiqa is on your home screen.

## Put Rentiqa on your home screen

Rentiqa can run full screen like an app:

- **Android and computers**: press **Install** on the banner **"Put Rentiqa on your home screen"**, or use your browser's install option.
- **iPhone and iPad**: in Safari, tap **Share**, then **Add to Home Screen**.

Next: [Get help](https://app.rentiqa.com/help/getting-started/get-help).